Legal information

Privacy policy

What data NOVAXIS SARL U collects, why, on what legal basis, for how long, who it is shared with, and how to exercise your rights.

Last updated: 01/08/2026

01

Data controller

NOVAXIS SARL U, a single-member limited liability company registered with the RCCM under number CI-ABJ-03-2026-B13-09749, with its registered office at Abidjan, commune d’Abobo, rue Roméo Nahounou, Abobo Dokui, lot 1045, îlot 108, is the controller of the data described in this policy.

02

Data collected and purposes

We only collect the data needed to handle a business enquiry or a support conversation. No data is bought, resold or rented.

The site uses Google Analytics to measure its audience. This measurement ONLY RUNS WITH YOUR AGREEMENT, collected through the consent banner: without it, no measurement script is loaded and no data leaves. Your IP address is truncated before recording, and the cookies set expire after thirteen months. No advertising cookies, no profiling trackers: advertising and personalisation stay denied even after you agree.
03

Legal bases

Each processing activity rests on an identified legal basis.

04

Retention periods

Data is kept only as long as strictly necessary for the purposes above, then deleted or archived.

05

Recipients and processors

Your data is accessible only to the managing director and to the people at NOVAXIS SARL U handling your request. It is also entrusted to the following technical providers, each for a specific function.

No data is passed on for advertising or resale purposes.
06

Business prospecting

We identify businesses likely to need our services from professional information published publicly, in particular Google business listings and company websites. No personal data relating to private individuals is collected for this purpose.

The details collected are strictly professional: company name, activity, city, contact email address, business phone number, website address. They are used solely to send a proposal related to the recipient’s business activity.

Every prospecting message identifies NOVAXIS SARL U, states where your details came from and includes a simple way to refuse any further contact.
An objection is processed immediately and permanently: your details are added to a suppression list so that you are never contacted again.
You may request access to, correction of or deletion of your details at any time by writing to ceo@novaxisgroup.tech.
No prospecting message is sent to the personal addresses of private individuals.
07

Transfers outside Côte d’Ivoire

Some of the providers above are established outside Côte d’Ivoire, notably in the European Union — where this site is hosted —, the United Kingdom and the United States. Data may therefore be hosted or processed in those countries. We only use providers that publish contractual data-protection commitments and documented security measures.

08

Your rights

You have the following rights over your data at any time.

Right of access: to know what data we hold about you and obtain a copy of it.
Right to rectification: to have inaccurate or incomplete data corrected.
Right to erasure: to request deletion of your data once it is no longer needed.
Right to object: to refuse processing based on our legitimate interest.
Right to withdraw your consent at any time, including by asking us to close a WhatsApp conversation and delete its history.
Right to restriction of processing and right to data portability.
09

Exercising your rights

Write to ceo@novaxisgroup.tech setting out your request. We reply within a maximum of thirty days. Proof of identity may be requested where there is reasonable doubt as to the identity of the person making the request.

You may also refer the matter to the Telecommunications Regulatory Authority of Côte d’Ivoire (ARTCI), the authority competent for personal data protection.
10

Security

The site is served over HTTPS only. Access to received messages and WhatsApp conversations is password-protected and limited to the people who need it. The contact form is protected against automated submissions. Should a data breach be likely to affect you, we will inform you as quickly as possible.

11

Convosia

Convosia, a product published by NOVAXIS SARL U, has its own privacy policy published on convosia.app. This policy covers only the corporate site novaxisgroup.tech.

12

Changes

This policy may be updated to reflect a change in our tools or in the applicable regulations. The date of the last update appears at the top of this page.

Your rights

Access your data or have it deleted

Enter the email address you wrote to us from. We will send you a confirmation link: without it, nothing is disclosed and nothing is deleted.

Your request

The same one you used in the contact form.